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KMID : 0895920200220020174
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Journal of Korean Gerontological Nursing
2020 Volume.22 No. 2 p.174 ~ p.185
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Doctors and Nurses' Perceptions of Tele-consultation in Long Term Care Institutions in South Korea
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Kwon Jin-Hee
Lee Jung-Suk
Jang Hye-Min
Hwang Rah-Il
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Abstract
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Purpose: It is important to improve accessibility to healthcare for disabled elders, a policy agenda in South Korea. The aim of this study was to investigate part-time doctors and nurses' perceptions of tele-consultation using information and communication technology (ICT) for elders in long term care institutions.
Methods: Data used for this study was from the database of the tele-consultation pilot project done from November 2016 to October 2017 by National Health Insurance Service (NHIS). In addition, a questionnaire survey was conducted with part-time doctors and nurses who participated in the pilot project.
Results: In 89 long term care institutions, a total of 1,258 residents had 2,202 tele-consultations on their health problems over 1 year. Both part-time doctors and nurses had low satisfaction with the tele-consultation pilot project but negatively recognized its usefulness. They were also interested in continuing to participate in the tele-consultation project, if it was modified effectively.
Conclusion: The results of this study confirm that considerable modification of this tele-consultation model is needed. It should be helpful for policy makers, researchers, and practitioners to understand the problems and come up with new ideas for further development.
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KEYWORD
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Remote consultation, Long-term care, Nursing homes
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